1. Scope
These Terms & Conditions apply to services provided by Eye of Hours Media LTD, including digital design, static website delivery, interface support, campaign pages, technical content implementation and related creative-technical work.
2. Quotations and acceptance
Quotes, proposals and estimated ranges remain subject to confirmation until accepted in writing. Work begins once scope, fees, timing and any required deposit are agreed.
3. Project materials
The client is responsible for supplying accurate content, logos, brand assets, access details, legal information and approvals needed for delivery. Delays in supplying required materials may affect project timings.
4. Revisions and scope changes
Quoted work includes only the revision rounds or deliverables stated in the agreed scope. Requests that materially expand the project, add pages, alter approved directions or require additional implementation may be quoted separately.
5. Timelines
Any delivery dates are estimates unless expressly confirmed as fixed milestones. Timelines depend on timely client feedback, access, approvals and asset delivery.
6. Fees and payment
Unless otherwise agreed, invoices are payable within the payment term stated on the invoice. Deposits, staged payments or monthly retainers may be required depending on project size. Late payment may result in paused work, withheld handover or additional recovery steps where permitted by law.
7. Remote and on-site work
Services are generally provided remotely. On-site attendance, meetings or workshops are only available by separate arrangement and may involve additional travel, time and scheduling charges.
8. Intellectual property
Unless otherwise agreed in writing, pre-existing tools, frameworks, methods, reusable code patterns and working files remain the property of Eye of Hours Media LTD. Final deliverables created specifically for the client are licensed or assigned as agreed once applicable fees are paid in full.
9. Client content and rights
The client confirms that any text, images, branding, data or materials provided for use in a project are authorised for that use. The company is not responsible for rights clearance of materials supplied by the client unless expressly agreed.
10. Third-party tools and services
Projects may rely on third-party hosting, fonts, libraries, platforms or software selected by the client or discussed during scoping. The company is not responsible for external outages, third-party policy changes or ongoing subscription fees charged by those providers.
11. Warranty and support
On completion, reasonable efforts are made to ensure deliverables function as agreed in current mainstream browsers and devices appropriate to the project. Ongoing support, maintenance or future compatibility updates are not included unless stated in the project scope or a support arrangement.
12. Liability
To the maximum extent permitted by law, liability is limited to the amount paid for the specific service giving rise to the claim. The company is not liable for indirect loss, loss of profit, business interruption, data loss or consequential damages.
13. Suspension and termination
The company may suspend or terminate work where invoices remain unpaid, required information is not provided, communication becomes unworkable, or the project is used in a misleading, unlawful or abusive way. Fees for work completed up to that point remain payable.
14. Confidentiality
Commercially sensitive client information will be treated with appropriate discretion, except where disclosure is required for delivery, legal compliance or professional advice.
15. Governing law
These Terms & Conditions are governed by the laws of England and Wales unless otherwise required by applicable law.